Community transport

We provide door-to-door transport service to appointments, facilities and social activities in Runnymede and the neighbouring area for older residents or those with disability.

Who can use the service?

Our transport is available for residents who are unable to access public bus services. This may be for reasons such as physical, sensory or learning disability, frailty or mental health problems. All of our vehicles are fully accessible to enable easy access for passengers and can carry individuals who are unable to transfer from wheelchair. Our drivers are fully trained to provide assistance to passengers as required.

Operating times

The service operates Monday to Saturday (excluding bank holidays) from 9am to 5pm, giving users the flexibility to travel when and where they want to go.

How to register

Before booking journey, users firstly need to sign up to our free of charge membership.

Register for community transport

How to book

Once registered, journeys can be booked by emailing communitytransport@runnymede.gov.uk or calling 01932 425050. For dial--ride, we recommend you book with as much notice as possible, up to maximum of six days in advance. We can also set up regular bookings for users wishing to travel to weekly or monthly group or event.

Paying for journeys

The cost of each journey is calculated on booking and users can pay the driver when they travel. Carers are able to travel as companion free of charge. Unfortunately we are unable to accept concessionary bus passes.

Social trips and outings

We run number of regular trips and outings for users of the service to local places of interest including Virginia Water Lake, garden centres, Brooklands shopping and more. Please email communitytransport@runnymede.gov.uk or call 01932 425050 for details of upcoming trips.

Centre transport

For residents who wish to attend one of our Social Centres we offer return transport to and from each centre each weekday for small charge.

Group travel

We offer affordable transport for not for profit groups or organisations looking for one off trips or regular transport.