For Housing Benefit claims you will need to provide evidence of your rent liability unless you are a council tenant.

As part of the evidence to support a claim please provide

  • a current tenancy agreement; or
  • a letter from your landlord if you do not have a tenancy agreement; or
  • a fully completed and recently updated rent book; or
  • at least three months receipts.

We need to see the amount and frequency of rent, any service charges you pay, the date you moved in, the duration of your tenancy and whether you are a joint tenant. It should also include the address of the property you are renting and your landlord's or agent's address.

Get in touch about benefits

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call and talk to our Customer Services team who will be happy to help. Alternatively, you can email the service direct.