Antisocial behaviour

Common types of incidents and how to report

Antisocial behaviour (ASB) is a broad term used to describe day to day incidents of crime, nuisance and disorder that can make people’s lives a misery - from litter and vandalism to public drunkenness or aggressive dogs.

Responsibility for dealing with antisocial behaviour is shared between several agencies, such as the Police, Council and Social Landlords. This can make it challenging to report incidents to the relevant authority. For further information on who deals with antisocial behaviour, visit Healthy Surrey website and see the below guide to help you decide how best to report an issue.

  • Ring 999 if it is an emergency. An emergency can be when a is crime in progress, the suspect of a crime is still nearby, a crime is about to occur, or someone is in danger of being hurt
  • Ring 101 if it is a non-emergency - if the crime has already occurred and the suspects have gone, or if you do not think it is an emergency
  • Report online at surrey.police.uk - You can report non-emergency crimes or antisocial behaviour via a form or through live chat.
  • Report via direct message on social media
  • Provisions are in place for those who are deaf or hard of hearing, as well as “Silent Solutions” for those in an emergency who are unable to speak through fear of being heard
  • Anonymously Ring Crimestoppers on 0800 555 111 or you can report online at crimestoppers-uk.org
    • The youth service of CrimeStoppers is called Fearless and reports can be made online at fearless.org

You can report most types of incidents on the Runnymede Borough Council website but please be aware that incidents will be responded to during working hours. For out of hours support, please contact the police.

  • To report highway issues such as potholes, street lighting or traffic lights, you should report on Surrey County Council website
  • Parking enforcement is undertaken by NSL (on behalf of Surrey County Council) for all formal parking control breaches, such as yellow lines, in permit bays without a permit, or overstaying. They can also deal with vehicles parked in front of a dropped kerb. For more information and to make a reports visit: Surrey parking enforcement and fines
  • Ring 999 to report incidents of fire
  • To support children or young people displaying an unsafe curiosity with fires, you can request a visit under the Firewise Scheme on the Surrey County Council website

Community Safety Partnership

Our Runnymede Community Safety Partnership is working hard to create a safer, cleaner community for everyone.

Community Safety Partnership
Police

Policies and procedures