Hackney carriage and private hire news and information

Taxi and private hire news


The latest forum for this year took place at the Hythe Centre Egham on Wednesday 25 October 2023. Updates were given on fares, fees, ranks. My thanks to those who were able to attend.

The next forum will be in 2024, 3 forums will be planned. Forum notes can be seen online.

Forum notes

Drivers behaviour

Just a reminder that as a licensed driver you have standards to maintain. Due to recent publicly in various trade magazines about drivers making inappropriate remarks to female passengers. I just want to remind you all this is completely unacceptable and if we obtain evidence of any driver doing this you can expect that driving licence to be considered for revocation.

Making payments

All drivers and operators are sent a fees list in March, keep this in a safe place so you know the fees when it comes to paying. They are also on our website.

If calling to pay by card, please call 01932 838383 and choose option 5 to speak to a customer services advisor who will be happy to take your payment. Please let them know what licence you are paying for - Drivers or vehicle.

Alternatively, if you would rather make a bank transfer, please let us know and we will be happy to send you the Bank details and reference number needed.

Bank transfer to the account below adding your surname and using code

  • FLRT5886 for vehicles
  • FLRT5843 for 1-year licences and
  • FLRT5844 for a 3-year licence

For operators use

  • FLRT5846 for 1-year licences
  • FLRT5847 for a 5-year licence

Lloyds Bank

30-80-12 sort code

11208060 account number

Get in touch about licensing

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.