If you are not satisfied about how we have handled your request, including any delays, or to our decision / response to your request for information, you may ask for an internal review.
They should be made within 40 working days of receiving our decision / response.
We will respond to and answer all internal reviews within forty working days from our recieipt of them
It is a single-stage process.
If subsequently you are not satisfied with the Council's decision you may apply to the Information Commissioner for a decision. Generally, the ICO cannot make a decision unless you have exhausted the internal review procedure provided by the Council.
The Information Commissioner can be contacted at the following address:
The Information Commissioner
Wycliffe House
Water Lane
Wilmslow
SK9 5A
Website: Information Commissioner
To ask for an internal review please email FOI@Runnymede.gov.uk or, write to us at
FOA Information Governance Officer
Runnymede Civic Centre
Station Road
Addlestone
KT15 2AH
This form helps us improve the content and structure of our webpages only, and we cannot provide a response to any submission below.