Data Protection Act 2018 (including SARs)

Complaints about Subject Access Requests (SARs) only

If you are dissatisfied as to how we have handled your SAR, then, within a month of receiving our reply, please email FOI@Runnymede.gov.uk or, write to us at the below address

FOA Information Governance Officer
Runnymede Civic Centre
Station Road
Addlestone
KT15 2AH

If subsequently you are not satisfied with the Council's decision, you can escalate to the Information Commissioner. Generally, the ICO would prefer that you have first exhausted the complaints procedure provided by the Council. 

The Information Commissioner can be contacted at the following address:

The Information Commissioner
Wycliffe House
Water Lane
Wilmslow
SK9 5A

Website: Information Commissioner