Positive feedback from Regulator of Social Housing

The way the Council manages its homes and relations with tenants is monitored by the national Regulator of Social Housing.

In October 2019 the regulator served us a notice saying we were not compliant with one of its regulatory standard, the Home Standard.

The good news it all the issues identified have now been addressed. As a result of the action we have taken, the Regulator of Social Housing contacted us in January 2023 to inform us that we are now compliant with the Home Standard - and therefore as a result their notice will now be withdrawn.

In their most recent letter, the Regulator has said to us:

I wanted to record my sincere thanks to the Council... for the positive and constructive engagement we have has throughout the period of our engagement and for their transparency and openness.

As of January 2023

  • 100% of our homes have an electrical safety certificate in place
  • 76% of our homes meet the Government's Decent Homes Standard
  • 100% of our homes have gas safety certificates.