Preparing for storm
Further information can be found on the Met Office website
Flooding
To report severe flooding in your area contact the Environment Agency on 24-hour service telephone line: 0345 988 1188. You can also use Type talk on 0345 602 6340.
See our flooding advice pages for flood warnings and practical advice on what to do before, during and after a flood.
Fallen trees
If a tree is blocking the road or has created another emergency situation call Surrey County Council Contact Centre
You can report any other fallen trees online
Power cuts and reporting faults
Priority Services Register
The Priority Services Register is for people who might need extra support during a power cut; for example, people who need electricity for vital medical equipment. If you are on the Register and you have a power cut you should continue to call the phone number that you have been given when you signed up.
Report power cuts and get more information by calling 105 or visiting the Power Cut website.
Be prepared for power cuts, Ofgem has some additional helpful advice on what to do if you are affected by a power cut.
You can also visit the UK Power Networks or Scottish and Southern Electricity Networks websites to check if they are aware of a power cut in your area or for general help and advice due to a power cut, to sign up for free Priority services if eligible, or to report damage to power equipment.
Service disruptions
Any updates on services affected by the storm will be given here.
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