What assurance is in place?

The Council operates 3 levels of assurance:
Tier 1: Business and Operational Management
The checks and controls that are in place to ensure that service areas deliver core activity, functions and services in the way intended.
Assurance includes:
- Clearly identified roles and responsibilities in job descriptions
- Leadership and Staff Competency framework
- Management meetings including Corporate Leadership, Senior Leadership, Department Management
- Team meetings and communications for dissemination of information from management
- Setting individual and team objectives that support the delivery of service area plans and the corporate business plan
- Measuring staff performance through regular discussion and formal performance reviews
- Self-assessment and continuous improvement review of service delivery
- Risk identification and mitigation plan delivery
Tier 2: Oversight and Support Arrangements
Internal checks and controls that provide assurance that Business and Operational Management is delivering as intended
- Review of Local Code of Governance
- Annual Governance Statement (PDF 498 KB) including annual officer declaration
- Corporate performance review and monitoring
- Action plan progress monitoring
- Risk management reviews and corporate risk identification at CLT and Standards & Audit Committee
- Programmatic approach to continuous improvement oversight including response to non-statutory Best Value Notice and Regulator of Social Housing inspection
- Service Area Plan approval and half-yearly progress reports at Service Committees
- Internal audit work programme via an independent third party (SIAP)
- Overview & Scrutiny Committee work programme [to follow]
- Standards & Audit Committee work programme [to follow]
- Member training and briefing programme
- Active participation in professional network groups across Surrey
- Counter-fraud provision via an independent third party (Reigate & Banstead BC) [to follow]
- Financial controls and reporting to Cttee [to follow]
- Health & Safety Officer Committee
Tier 3: External assurance and independent challenge
- SIAP annual internal audit opinion
- External audit and VFM opinion [to follow]
- Peer Challenge reports
- Inspectorate reports
- Ombudsman reports
- Reviews delivered by independent external parties
- Regular meetings between Senior Officers and external bodies including MHCLG, LGA, Regulator of Social Housing
- LGA facilitated top team training for co-leaders and CLT
- LGR Discovery process
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