If you are concerned that a child or adult is being harmed you should speak to an appropriate person for advice and to make a referral.
The Council has recently updated its Safeguarding Policy so if you are concerned that a child or vulnerable adult is being harmed you should speak to an appropriate person for advice and to make a referral.
The Single Point of Access for any safeguarding concerns provides residents and people who work with children and adults in Surrey with direct information, advice and guidance about where and how to find the appropriate support for children, families and vulnerable adults.
Availability: 9am to 5pm, Monday to Friday
Phone: 0300 470 9100
Out of hours phone: 01483 517898 to speak to the emergency duty team
Email: emails are dealt with during normal office hours
For concerns for a child or young person: firstname.lastname@example.org
For concerns for an adult: email@example.com
Fax number: 01483 519862
If you have already been in touch with children's social care services and would like to contact your allocated social worker or family support worker directly, the north west team can be contacted on 0300 123 1630
For existing adult cases contact the Runnymede Locality Team on 01932 794 800