Performance management and annual reports

Performance management involves setting goals and targets against which we monitor the council's progress. We also take part in the Local Government Association's Peer Challenge programme.

This helps us to

  • focus on our priorities
  • identify achievements
  • tackle poor performance
  • be accountable to our customers

How do we manage performance?

We have a performance management framework that we use to monitor our

  • financial position
  • key corporate performance/activity indicators 

Corporate projects

We submit reports on the above to our corporate management committee.

Our senior managers and associated committees also formally monitor performance at a business centre/department level against business centre plans.

Please find below all our performance results/reports which we are able to make publicly available. The documents are also available in open data format for easy access.

Annual reports

PDF icon to indicate a PDF file Annual Report 2019/20

 PDF icon to indicate a PDF file Annual Report 2018/19

 PDF icon to indicate a PDF file Annual Report 2017/18

Finance reports

Financial Monitoring Reports are available to view on this page Financial Monitoring Reports

Corporate key performance / activity indicator results

PDF format Open data format

PDF icon to indicate a PDF file CKPI results 2018/19 - Quarter 1

Excel icon CKPI results 2018/19 - Quarter 1 Open data

PDF icon to indicate a PDF file CKPI results 2018/19 - Quarter 2

Excel icon CKPI results 2018/19 - Quarter 2 Open data

PDF icon to indicate a PDF file CKPI results 2018/19 - Quarter 3

Excel icon CKPI results 2018/19 - Quarter 3 Open data

PDF icon to indicate a PDF file CKPI results 2018/19 - Quarter 4

Excel icon CKPI results 2018/19 - Quarter 4 Open data

PDF icon to indicate a PDF file CKPI results 2019/20 - Quarter 1

Excel icon CKPI results 2019/20 - Quarter 1 Open data

PDF icon to indicate a PDF file CKPI results 2019/20 - Quarter 2

Excel icon CKPI results 2019/20 - Quarter 2 Open data

PDF icon to indicate a PDF file CKPI results 2019/20 - Quarter 3

Excel icon CKPI results 2019/20 - Quarter 3 Open data

PDF icon to indicate a PDF file CKPI results 2019/20 - Quarter 4

Excel icon CKPI results 2019/20 - Quarter 4 Open data

CKPI results 2020/21 - Quarter 1 report postponed due to Covid-19 action plan implementation.

CKPI results 2020/21 - Quarter 1 report postponed due to Covid-19 action plan implementation.

PDF icon to indicate a PDF file CKPI results 2020/21 - Quarter 2

Excel icon CKPI results 2020/21 - Quarter 2 Open data

PDF icon to indicate a PDF file CKPI results 2020/21 - Quarter 3 Excel icon CKPI results 2020/21 - Quarter 3 Open data
PDF icon to indicate a PDF file CKPI results 2020/21 - Quarter 4 Excel icon CKPI results 2020/21 - Quarter 4 Open data