Resident parking permits

Permit terms and conditions

These notes give information on the terms and conditions for the operation of residents permits, resident parking places and controlled parking zones.

Terms and conditions

  • We reserve the right to issue a permit at our discretion. An application and the receipt of payment for a permit will be treated as an offer and will not constitute a legally binding contract in respect of the issue of a permit.
  • Permits can only be issued for a car, motorcycle or small commercial vehicle registered to a resident entitled to hold the permit under the rules governing the operation of resident parking places and the controlled parking zones.
  • The current permit charge is £50 and £75 for subsequent permits.
  • A permit remains our property, the permit must be returned to us if you move away. We reserve the right to cancel and withdraw a permit at any time subject to these published terms and conditions. The number of permits that can be issued to a household may be limited. Please check with us if you already have one permit or if you have off-street parking at your address.
  • If this is your 1st application we need information to confirm your resident and eligibility as detailed on the application form.
  • If this is a renewal of an existing permit and the details are unchanged we will not normally ask to see any documents. We may need to see documents later on, for example, if a question arises over your eligibility to have a permit.
  • We will not send out any reminders when a permit is about to expire. It remains your responsibility to ensure you have a valid permit on show.
  • There is a £15 charge for replacing a lost, stolen or damaged permit or if there is a change of vehicle.
  • All drivers, including residents, need to follow the rules governing the operation of the resident parking place or controlled parking zone. Regular enforcement patrols help to ensure these facilities work well.
  • A permit that is misused, or has been altered or defaced is invalid. A permit does not guarantee a space and it does not allow the holder to park on yellow lines. If a vehicle is parked incorrectly or we cannot verify its entitlement to park, a Penalty Charge Notice will be issued.
  • If a permit is fraudulently obtained we will consider issuing criminal proceedings.
  • Visitor permits can be bought in advance, allowing visitors and guests to park in residents bays. Each permit costs £2 and is valid for one day. You will need to fill out the date details on the permit face using permanent ink before displaying it in the visiting vehicle’s windscreen. These can be purchased on line.

You can ask us for a Waiver Certificate (dispensation) to allow contractors to park when they are carrying out work on your property.

The council will use any information provided by the customer for the sole purposes of parking permits in compliance with the Data Protection Laws. For further details on how your personal information will be used and your data subject rights please see our Parking Privacy Notice on our privacy statement webpage.

Get in touch about parking

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call and talk to our Customer Services team who will be happy to help. Alternatively, you can email the service direct.

Telephone: 01932 838383