How to join the housing register

Completing the application form

You can complete a 'pre-assessment form' online which will make an assessment as to your eligibility. If you are unable to join, you will be signposted to other housing options.

If you can join the housing register, then you will be prompted to complete the form 

Join the housing register

Medical needs

If you or someone in your household has a medical condition or disability, please complete the Medical Self-Assessment Form at the end of the housing register form. You will need to obtain any written, supporting information you would like us to consider.

Assessing your application form

Should you be accepted onto the waiting list, we will place your application into a 'Band', following our assessment of your housing needs. The Band signifies the level of priority given to your application and reflects the chances of you being offered housing.

The Bands are A, B, C1, C2, D1 and D2, with A being the highest priority for re-housing. If your application is placed into band D2 then it is unlikely that you will be offered housing.

Even if your application is placed into a high priority band, you could still be waiting a very long time to be offered housing. Please note, you may never be offered accommodation, depending on the type of housing you need. You should therefore consider privately renting as this could be a much faster way of obtaining suitable accommodation. There is also the option of shared ownership. If you are at risk of becoming homeless please contact our housing solutions team.

Get in touch about the housing allocations

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call and talk to our Customer Services team who will be happy to help. Alternatively, you can email the service direct.

Telephone: 01932 838383