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Food Hygiene Rating Scheme

Find out if your local food business has a good hygiene rating.

The scheme is run by Runnymede Borough Council in partnership with the Food Standards Agency (FSA) as part of a national scheme.

You can view hygiene standards in food businesses and make informed choices about where to buy and eat food. The rating is not a guide to the quality or value of the food the business prepares or sells.

Visit the FSA website to find your local food businesses Food Hygiene Rating score.

Businesses covered by the scheme

The scheme covers a range of businesses where customers can eat or buy food. This includes restaurants, takeaways, cafes, sandwich shops, pubs, hotels, supermarkets and other shops selling food.

Businesses receive a rating certificate and sticker and are encouraged to display them.

How the rating is calculated

Following a food hygiene inspection by our food safety team, we will give the business a rating based on the standards of hygiene we find at the time. These include:

  • how hygienically the business handles food - safe food preparation, cooking, re-heating, cooling and storage
  • the condition of the structure of the premises - cleanliness, repair, layout, lighting, ventilation and other facilities
  • the management of the business including the management system and the records in place to make sure food is safe.

We rate the hygiene standards found at the time of inspection on a scale from 0 (urgent improvement is required) to 5 (the hygiene standards are very good).

The rating shows how well the business does overall.

A business may do better in some areas than in others - the rating is designed to take this into account, including the areas that need the most improvement.

Scheme disclaimer

The food hygiene rating scheme is not an endorsement of current standards but reflects the rating we awarded at the time of the last inspection. It may also take up to 28 days for the new rating to appear on the website after an inspection.

We try very hard to make sure the information is correct and meets the FSA's standards.

For more information on the scheme and how it works, visit the FSA website or contact us.

Appeals

Where an owner disagrees with the food hygiene rating allocated to his/her business, an appeal, preferably in writing or e-mail, should be made to the Environmental Health and Licensing Manager within 14 calendar days of the notification date, setting out the specific reasons for the disagreement. Appeals received after this time limit will not be considered and the original food hygiene rating will stand. The Environmental Health and Licensing Manager will inform the owner of his/her decision within seven calendar days of the appeal being made.

Requests for re-rating (charges apply)

Where a food business owner has a rating of between 0 to 4 and he/she believes they have made necessary improvements to address any non-compliance discovered by our officers during the latest food hygiene inspection the owner can make a request for a re-inspection/revisit.

A fee of £150 (out of scope/ zero VAT rated) applies. Re-visits will take place within three months of receiving a completed application & fee.

pdf icon Request a revisit form (download, print and return) [166kb]

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