Test and Trace Support Payment Scheme

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Test and Trace Support Payments (TTSP): These payments are designed to help ensure people who have tested positive for COVID-19 and their close contacts self-isolate for the required period to stop the onward spread of the virus. They are also designed to encourage individuals who are eligible for this payment to get tested if they have symptoms. This is important to help stop the transmission of COVID-19 and avoid further economic and societal restrictions. The scheme has now been extended until 30 June 2021. 

If you have been contacted by NHS Test and Trace and been advised to self-isolate, you may be entitled to financial support. On 28th September 2020, the Government passed into law a national Test and Trace Support scheme. From 16th October, a one-off payment of £500 will be available for eligible individuals.

Eligibility for payments

Mandatory Test and Trace Support Payment

Eligibility for a £500 Mandatory Test and Trace Support Payment is restricted to people who live in Runnymede Borough Council area and; 

  •  have been told to stay at home and self-isolate by NHS Test and Trace on or after 28 September 2020 or identified as a close contact by the NHS COVID-19 App from 10 December 2020;
  •  have responded to messages received from NHS Test and Trace and have provided any legally required information;
  •  are employed or self-employed;
  •  are unable to work from home and will lose income as a result; and
  •  are currently, or are the partner of someone in the same household who is receiving - Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker's Allowance, Income Support, Housing Benefit and/or Pension Credit.

Discretionary Test and Trace Support Payment

Eligibility for a £500 discretionary payment instead of the mandatory payment can be made to individuals who:

  •  live in Runnymede Borough Council area
  •  have been told to stay at home and self-isolate by NHS Test and Trace on or after 28 September 2020 or identified as a close contact by the NHS COVID-19 App from 10 December 2020;
  •  have responded to messages received from NHS Test and Trace and have provided any legally required information;
  •  are employed or self-employed; and
  •  are unable to work from home and will lose income as a result; and 
  •  who are not currently receiving Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker's Allowance, Income Support, Housing Benefit and/or Pension Credit;

In addition, the discretionary payment is for people who;

  •  are on low incomes of £20,000 or less and have liabilities such as rent or a mortgage that mean they will face financial hardship as a result of not being able to work while they are self-isolating; and
  •  have less than £6,000 in capital; and
  •  have not had an Emergency Assistance payment or Discretionary Council Tax payment, under section 13A of the Local Government Finance Act 1992.
  • The Discretionary fund is limited and so all applications will be dealt with on a 'first come, first serve' basis. 

Extension from 8th March 2021 to Test and Trace Support Payments  

Eligibility for TTSP will be extended to applicants who meet the existing means tested and employment related eligibility criteria for TTSP and who:

i.  Are the parent or guardian living in the same household as a child aged 15 or under (or aged 25 or under with additional support requirements) who attends an education or childcare setting;

ii. Have not been told to self-isolate by NHS Test and Trace but who meet the other existing criteria for a Test and Trace Support Payment or discretionary payment; and

iii. Whose child:

▪ Has been told to self-isolate by NHS Test and Trace;
or
▪ Has been told to self-isolate via their education or childcare setting because they have been identified as a recent contact of someone who has tested positive.
and
▪ Is aged 15 or under, or is aged 25 or under and has additional support requirements. 

All applications will be checked with the child or young person's education or care setting.

Who is not eligible?

You will not be eligible for the scheme if you:

  •  are not employed or self-employed
  •  are quarantining after travelling abroad (unless you test positive during the 14 day quarantine period)
  •  continue to receive full wages while you self-isolate
  •  can work from home during a period of self-isolation
  •  are no longer required to self-isolate i.e. your period of self-isolation ended before the scheme started (28 September 2020)
  •  do not comply with the notification from NHS Test and Trace and self-isolate
  •  have not received a notification from NHS Test and Trace telling you to self-isolate.

You can check the eligibility criteria here.

How to apply

You must provide this information in support of your application:

  • National Insurance Number
  • Your 8 character NHS Test and Trace Account ID
  • Your most recent bank statements, wage slips or proof of self-employment

Additional supporting evidence about the child or young person

  • the child's eight-digit NHS Test and Trace ID number. This is for parents and guardians of children or young people who have received a notification directly from NHS Test and Trace telling them to self-isolate.
  • a communication from the child or young person's education or childcare setting confirming that they have to self-isolate. This is for parents and guardians of children or young people who have been told to self-isolate by their education or childcare setting because they have been identified as a close contact of someone who has tested positive
  • a screenshot of a young person's NHS COVID-19 App notification telling them to self-isolate AND evidence that the young person has an Education, Health and Care Plan. This is for parents or guardians of young people aged 16-25 who have additional support needs and who have been notified to self-isolate by the NHS COVID-19 App
  • To make an application for either the Standard or Discretionary Test and Trace Support Payment, click here.

This application is for one person only and any further applications within the same household must be made by each individual, although you can claim on someone else's behalf.

For those unable to apply on-line, please call 01932 838383.

How we collect and use information

The council collects information for Test and Trace Support payment purposes. We may check information you provide, or that a third party provides about you, with parties, or give information to them to check the accuracy of the information. These parties can include other local authorities including Surrey County Council and government departments.

This authority is under a duty to protect the public funds it administers, and to this end may use the information you have provided on this form for the prevention and detection of fraud. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes.

The TTSP payment is subject to Income Tax, and we will inform HMRC when the payment has been made to you.  If you're employed, you'll pay tax on your payment if you go over your tax-free personal allowance. Your tax code will change to collect the tax. You will not pay National Insurance contributions on the payment. If you're self-employed, you must report the payment on your Self-Assessment tax return.

To validate your bank account details, we need to share relevant information you've given us with TransUnion. This will be used to ensure your Test and Trace Support Payment is paid to the correct bank account and to help prevent fraudulent use of the Test and Trace Support Payment scheme.

This is not a credit check and won't impact your credit rating.

For more information on how TransUnion may use your data, please visithttps://www.transunion.co.uk/legal/privacy-centre.'

For further information, see the Council's Privacy statement web page or contact the Council's Data Protection Officer. To view our Test and Trace privacy statement see Downloads to the right of this screen.

Appeals

There is  no formal right of appeal but you can ask a senior officer to look at the decision again if you write or email us within 3 days of the letter sent advising you of the decision. 

What if I am overdrawn when you make the Test and Trace payment?

If you are worried your bank will recover its charges when we make the payment, see advice if you are overdrawn.

The full policy and links to alternative advice and support are on the right.