Recovery Officer


This exciting role is designed to maximise the revenue and income the Council receives from the recovery of Business Rates and Council Tax using a variety of enforcement tools. The post-holder will also deal with the more difficult or complex recovery queries from both commercial and domestic customers. The successful applicant would also work with the Revenues Technical Manager, partners and other staff to drive business transformation to support service improvement, challenging existing service delivery models and championing new ideas.

The ideal candidate would have a flexible and adaptable working style, an ability to learn complex legislation and experience of working with various IT systems. Previous knowledge of Business rates or Council Tax legislation is desirable but not essential. Good numerical reasoning skills, an ability to work under pressure and a willingness to collaborate with innovative working methods are all essential. The post holder would also need to be well-organised, with good IT literacy and customer-relationship management skills.

If you are a committed, self-motivated person with a desire to support Runnymede Borough Council in providing valuable services to our Revenues Team, we would be keen to hear from you.

For an informal discussion please contact Gaynor McKenna on 01932 425434 or by emailing

Please apply online at

If it is difficult for you to apply online please contact Human Resources. Email: Telephone: 01932 425514.

We welcome applications from all sections of the community. Please provide an email address where possible as you will be contacted by email if you are selected to attend for an interview.

Closing date: Monday 27 January 2020

Interview Date: Week commencing 3 February 2020

Share this page

Facebook icon Twitter icon email icon


print icon