Personal searches of the local land charges register

A personal search is a search of the Local Land Charges register which you can carry out yourself free of charge at the Civic Centre, Addlestone.

31 March 2020

Due to the ongoing impact of Coronavirus (Covid-19) on our services we have, for the safety of our staff and visitors, temporarily amended personal search procedures to remove the need to visit the Council offices.

If you wish to request a personal search please send an email for each individual property address to which includes the full postal address of the property required plus an up to date plan which clearly outlines the search extent in red. Please quote the following in the subject line: PERSONAL SEARCH - property address & postcode.

Searches will be dealt with in strict order of receipt and the results once completed will, for the duration of the current situation, be returned to you by email. We would aim to return these within 10-12 working days, in line with our official searches.

Information on how to obtain information in relation to any of the Con 29 questions which you may require can be found in the documents at the bottom of this page.

The fees for us to undertake research for any of the Con 29 questions which you may require can be found in the same document. To request individual enquiries of the Con29 you would also need to apply for each individual search by email, with the appropriate plan attached and the subject line should be: INDIVIDUAL CON29 SEARCH - property address.

Payment for these CON29 searches would need to be made via our online Local Land Charges - One off Payment service.


All of our internal working processes have been required to change to accommodate as much working from home as possible which unfortunately means that all of our current processing times may not be achievable over the next few months.

The above process will apply with immediate effect.

Inspection of additional information under EIR will unfortunately not be possible whilst we are unable to offer in person appointments.

As advised above, we can offer a fully researched response to individual Con 29 questions if required.

If you require any assistance with finding information which is currently available on our website please email

As you will appreciate these steps have been taken to help protect the safety and wellbeing of both staff and visitors and we will advise you as soon as we are able to return to our usual working processes.


You can visit anytime during normal office hours to inspect the Local Land Charges register.  You do not need to make an appointment or provide any plans.

Examples of information recorded in the Local Land Charges register are:

  • Tree preservation orders
  • Enforcement notices
  • Financial charges
  • Planning agreements.

Guidance on how to use the service is available next to the computers in the Front of House area of the Civic Centre.  As this is a fully automated service, occasionally computer problems will occur as with any other system software.  Problems will be resolved as a matter of priority by our in-house support team.

Any planned upgrade/downtime to the service will be advertised on this web page.

> February 2020: The Council is currently only able to provide limited access to the software required to carry out both parts of the personal searches at present. Please allow plenty of time if you wish to carry out a search.

We apologise for any inconvenience this may cause

Please see Icon for pdf Access to Information - CON29 (2016) [288.08KB] and Icon for pdf Access to Information - Highways Information [66.9KB] (Con 29 2016) which can be found on the right side of this page under 'downloads'.

For a list of Assets of Community Value please see the Assets of community value page.