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Antisocial behaviour and how to prevent it

Party season

They say it's the little things that make the biggest difference, and that's never truer than when it comes to cutting antisocial behaviour.

Take parties as an example.

These can be Christmas get-togethers, bank holiday celebrations, landmark birthdays or just an excuse to let your hair down with friends.

While this can certainly be a fun time for many; for others it can be a cause of stress and misery.

Runnymede's antisocial behaviour team has put together a guide on how to have a good time, without letting it spill over and cause a nuisance to others.

If you are planning to throw a party, think of the little things you can do to make it better and more enjoyable for everybody.

∙             DO let your neighbours know you are having a party, tell them what time it will go on till and stick to this time

∙             DO make sure music is played at an acceptable level and cannot be heard outside of your property past 11pm

∙             DO NOT let your visitors park in a way that obstructs road users or pedestrians

∙             DO NOT park in anyone's driveway

Runnymede Borough Council wants all its tenants to enjoy the holiday period and asks residents to consider their neighbours at all times, but especially at this time of year.

 

Rubbish - Disposing of rubbish correctly

It is illegal to fly tip at any time of year. It is a breach of the terms of your tenancy.

But the temptation can grow during the holidays as we often end up  eating more than usual and producing excess rubbish from things such as wrapping paper and bottles.

Tenants must dispose of their rubbish appropriately.

Runnymede Borough Council's antisocial behaviour team works closely with Environmental Health officers to robustly deal with flytippers.

For more information on how to dispose of your household waste visit:   https://www.runnymede.gov.uk/bins.

 

How to report antisocial behaviour during office hours and via the council's respect line for weekends and bank holidays

You have the right to enjoy your home in peace, quiet and safety.

If you are experiencing inconsiderate behaviour from neighbours, there are steps you can take.

If the person causing the nuisance is a council tenant, our tenancy management team can also support you.

The first thing you should do is talk to the person involved, if you feel it is safe to do so.

Discuss the problem with them and see if you can come to an agreement.

During office hours you can also contact Jenny Tilling, antisocial behaviour officer on 01932 425821 or email TenancyASB@runnymede.gov.uk.

If you'd like to discuss the problem but don't know how, Mediation North Surrey can help.

This is an impartial service.

If you are experiencing nuisance from neighbours who are Runnymede Borough Council tenants, we can take a statement from you, either face to face or over the phone.

If the person is causing  nuisance outside of office hours and they are a council tenant, call the Respect Line on 0800 075 6699.

A trained member of staff can listen to your problem and reassure you.

They will take details of the problem and give you an incident number.

If the person causing the nuisance is not a council tenant then use our online form to report the matter.

If you are frightened and fear  you may be verbally or physically abused, you can make an anonymous report to the council or police.

Stick to the facts and avoid using statements of judgement.

Report everything you know about the incident. For example, if the nuisance is the revving of a car engine, say how many times and how frequently.

Try to identify the people involved by providing  known names and their characteristics, such as clothing or hairstyle.

 

North Surrey Mediation

Mediation North Surrey Service can help with problems involving noise, boundaries, children, abuse, pets, parking, rubbish and antisocial behaviour.

The impartial service aims to reach an amicable solution.

Those interested should contact Mediation North Surrey or Runnymede Borough Council, Mediation North Surrey on  0870 751 4311 or email: help@mediate.me.uk.

For more information visit www.mediate.me.uk.

 

Who to contact if you are suffering from domestic abuse

Financial pressures can be an enormous cause of stress whatever the time of year.

That pressure is amplified at Christmas and other holidays as we spend more time with family, often couple with increased alcohol consumption.

This cocktail can cause friction which may lead to domestic abuse.

If you are suffering and would like to talk to someone telephone the free 24hour National Domestic Violence helpline on 0808 2000 247.

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