Did you know you can report a repair online? Find out which repairs are free of charge and when you can expect the problem to be fixed.

You can report a housing repair online and we will contact you to arrange a visit. We will normally contact you the same day but if you send your request outside of office hours we will contact you on the next working day.
As a tenant you are responsible for maintaining certain parts of your property.
An emergency repair may need to be carried out when there is a loss of service or problem that could cause serious property damage or put your health and safety at risk, for example severe flooding or total power failure.
We prioritise each request for a repair depending on the individual circumstances.

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