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This centre monitors the CCTV cameras used in about 20,000 incidents a year, receives over 20,000 Careline calls a year, receives about 2,000 calls for out of hours services a year, and receives alarm activations from council premises.
It operates 24 hours a day every day of the year staffed by Borough Council employees.
It can be reached on 01932 838383.
We want to make sure we're doing a good job so we may monitor or record our calls. We hope you don't mind.
Drainage - Normally Thames Water on 0645 200 800 unless the problem is with an RBC property when Safer Runnymede will deal.
Highways - Surrey County Council on 08456 009 009 otherwise report a problem or make an enquiry online.

Runnymede Borough Council was awarded the Public Sector Security award presented by Government Business magazine at a ceremony at The Emirates Stadium in London on 19th March 2009.
This award is presented to the Local Authority or Central Government building/refurbishment project that considers security as a prime concern and enhances the safety of staff, residents and visitors to the building through the installation of CCTV, monitoring, access control or other innovative security system.