Runnymede Council's Communications Office operates weekdays 9am-5pm, with voicemail outside these hours. We provide accurate, up to the minute information concerning Council policy and issues affecting the Borough of Runnymede. Media enquiries should be directed to 01932 425504 or by e-mail to communications@runnymede.gov.uk. The team will respond as quickly as possible.

Council magazine - Runnymede Voice

The council produces a magazine twice a year for all in Runnymede, called Runnymede Voice. This is free to residents and businesses and contains information about events and activities in the Borough and services the Council delivers. Enquiries about content can be made by telephoning 01932 425504 or e-mail communications@runnymede.gov.uk

Filming permission and special events

Media requiring permission to film and organisations wishing to hold events or gain parking dispensation within Runnymede should contact the special filming events officer on 01932 425692. Please call this number for a one-stop regulation and information service for event and filming activities on the Council's public highway.

Non-communications enquiries

If you are a member of the public please see the list of departments below to help with your enquiry. If you have any difficulty you can call the general customer enquiry line on 01932 838383 or e-mail: generalenquiries@runnymede.gov.uk.

Top 10 Council numbers:

Council Tax (and Safer Runnymede) - 01932 838383

Careline alarm service - 01932 425865

Housing Benefit and Council Tax benefit - 01932 425388

Housing options - 01932 425829

Housing maintenance - 01932 425849

Parking - 01932 425196

Planning - 01932 425131

Registering to vote - 01932 425650

Depot and street cleaning - 01932 425750

Refuse collection - 0800 096 2028

Communications Policy - Runnymede Borough Council stays in touch with its communities, to make sure everyone is involved and informed. It is important to us that all in Runnymede understand the changes, developments and initiatives that are shaping our borough.

Code Of Recommended Practice On Local Authority Publicity -Chief Executive letter

Code Of Recommended Practice On Local Authority Publicity - pdf document