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Runnymede Citizens Advice Bureau is a fully independent registered charity with it's own volunteer Trustee Board. The bureau is a member of the national Citizens Advice association. The aims of Citizens Advice are:-
To ensure that individuals do not suffer through lack of knowledge of their rights and responsibilities or of the services available to them, or through an inability to express their needs effectively, and equally
To exercise a responsible influence on the development of social policies and services, both locally and nationally.
The Citizens Advice Service is independent and provides free, confidential and impartial advice to everybody regardless of race, sex, disability or sexuality.