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The Tenancy Management Team deal with the following issues:-
Rent collection and arrears recovery
Investigating changes to tenancies e.g. requests for joint tenancies
Dealing with problems on estates e.g. removing abandoned vehicles, dealing with anti social behaviour
Supporting Local Tenants groups
Right to Buy
Leasehold Queries
Tenant Participation
The Borough is split into 3 geographical areas. The following officers deal with the following areas -
|
Christina Jensen Ian Griffin Sheenagh Roberts |
Chertsey, Thorpe, Addlestone North and the Gypsy sites, A2 properties and Englefield Green |
01932 425872 01932 425828 01932 425817 |
|
Emma Clay Kathryn Small |
Addlestone central, Virginia Water, Heathervale Way, New Haw, Ottershaw, shared ownership properties and garages |
01932 425837 01932 425826 |
|
Shirley Dollery Janice Tyler |
Egham Town and Egham Hythe and all sheltered Schemes |
01932 425818 01932 425825 |
|
Helen Parker |
Responsible for dealing with neighbour nuisance affecting Council properties across the Borough |
01932 425819 |
These officers do not deal with requests for repairs, transfers of mutual exchanges. For these services see Reporting a Repair and How to Apply for Council or Housing Association Accommodation in Runnymede.