These organisations deal with specific problems.

Abuse (Elder Abuse)
Tel: 020 8765 7000; Freephone Helpline: 0808 808 8141 Mon - Fri 9am - 5pm
Email: enquiries@elderabuse.org.uk Website: www.elderabuse.org.uk

Accessible Taxis
A Line Taxis - Egham Tel: 01784 430609
Regency Cars - Byfleet Tel: 01932 35116

Accidents Tel: 01932 872000

Adult Education - Day and Evening Classes Tel: 01483 518568

Age Concern Runnymede Tel: 01932 566040

Alcoholism
Tel: 020 7403 0888 Email: enquiries@al-anonuk.org.uk Website: al-anonuk.org.uk

Allotments Tel: 01932 425686

Alzheimer's Disease Tel: 0845 300 0336

Arthritis Care Tel: 0844 8882111 (low rate number)

Back Care Tel: 01932 567131 Email: pmitchell@whitelodgecentre.co.uk

Bereavement - see Cruse Tel: 01932 874914 (Helpline)

Blindness/Partial Sight Tel: 91372 377701 Minicom: 01372 361517
Email: info@sa-vi.org.uk Website: www.surreywebsight.org.uk

Books - see Libraries Tel: 03456 009 009

British Lung Foundation Tel: 020 7688 5570 Website: www.lunguk.org

Bus Permits Tel: 01932 425622 Email: buspasses@runnymede.gov.uk

Bus Services Surrey Travel line: 0871 2002233

Cancer Tel: 0800 808 2020 Email: cancerline@macmillan.org.uk Website: www.macmillan.org.uk

Care and Repair (Runnymede) Tel: 01932 425885 or 425883

Care Assistant Scheme (Runnymede)
Tel: 01932 571616 Email: runnymedecare@aol.com

Careline Tel: 01932 425865

Carers' Support Runnymede
Tel: 01932 564446 Email: office@carerssupportrunnymede.org.uk

Centres for Older People Tel: 01932 425868

Chiropody - see Podiatry Tel: 01932 570607

Cinemas
Odeon Esher and Guildford - Tel: 08712 244007 Website: www.odeon.co.uk
The Screen, Walton - Tel: 01932 252825 Email: screen.walton@btinternet.com Website: www.screencinemas.co.uk
The Ambassadors Cinema, Woking - Tel: 01483 545945
Vue Cinemas, Staines - Tel: 08712 240240

Cinnamon Trust Tel: 01736 757900 Email: admin@cinnamon.org.uk

Citizens' Advice Bureau
Addlestone - Tel: 01932 842666
Chertsey - Tel: 01932 874866
Egham - Tel: 01932 827187

Clubs for Older People
Cameo Club - Tel: 01932 843074 (Enquiries) Tel: 01932 851641 (Transport)
Chertsey Over 60s Friendship Club - Tel: 01932 564190 (Enquiries)
Chertsey Sequence Dance Club - Tel: 020 8393 4249 (Enquires) Email: villpetit@tiscail.co.uk
Egham Hythe Darby and Joan Club - Tel: 01784 452983 (Enquiries)
Egham Over 60s Club (Egham Town Darby and Joan Club) Tel: 01784 472354 (Enquires)
Egham Women’s Institute - Tel: 01784 436973 (Enquires)
Lyne Cross Over 60s Club - Tel: 01932 562109 (Enquiries)
New Haw and Woodham Silver Club - Tel: 01932 840028 (Enquires)
Ottershaw Lunch Club - Tel: 01932 872558 (Enquiries)
Trumps Green Women's Institute - Tel: 01344 842583 (Enquires)

Coach Cards Tel: 0870 580 80 80 Website: www.nationalexpress.com

Community Meals (Meals on Wheels) Tel: 01932 425010

Consumer Advice and Trading Standards
Tel: 0345 6040 506 Website: www.consumerdirect.gov.uk/contact

Contact the Elderly Tel: 01273 471132

Continence Services Tel: 01932 722089

Councillors (Runnymede Borough) Website: www.runnymede.gov.uk

Crime (Prevention and Victim Support Scheme)
Tel: PC 1369 Maureen Ions 01932 205454 or 0845 1252222 General Police Line

Cruse Tel: 01932 874914 (Confidential Helpline)

Day Centres - see Centres for Older People Tel: 01932 425868

DeafPlus Tel: 01252 313882 voice/text
Website: www.deafPLUS.org Email: south@deafPLUS.org

Dental Care Surrey Dental Helpline: 0845 2712040

Department for Work and Pensions - see Pensions
Tel: 0845 6060265 or 0845 301 30111 Website: www.thepensionservice.gov.uk

Diabetes
Tel: 0845 120 2960 Careline (Mon-Fri 9 -5) or 020 7424 1000
Email: info@diabetes,org.uk Website: www.diabetes.org.uk

Dial A Ride Tel: 01932 425868

Disabled Living Foundation
Tel: 020 7289 6111 or 0845 130 9177 (Helpline) Textphone: 020 7432 8009
Email: info@dlf.org.uk Website: www.dlf.org.uk

Disabled Persons' Toilet - see RADAR
Tel: 020 7250 3222 Minicom: 020 7250 4110 Website: www.radar.org.uk

Disablement (Voluntary Association for Surrey Disabled) Tel: 01307 41500

Disabled Persons' Car Badge Scheme Tel: 020 8541 8711 or 03456 009 009

District Nurses
North Runnymede (Egham, Englefield Green and Virginia Water) - Tel: 01784 437671
South Runnymede (Addlestone, Chertsey and Ottershaw) - Tel: 01932 567835

Domestic Help - see Home Care and Home Helps
Tel: 0845 009 6009 or 01932 350194

DVLA Tel: 0870 240 0010

Dysphasia - see TALK
Tel: 01372 841003 Email: Talksurrey@tesco.net Website: www.Talksurrey.org.uk

Electricity
Freephone: 0800 096 9000 (Addlestone Area)
Tel: 0845 744 4555 (Egham Area)
Tel: 0800 072 9006 Energy Action Grants Agency (EAGA Ltd)

Epilepsy
Freephone Helpline: 0808 800 5050 or 0113 210 8800
Email: epilepsy@epilepsy.org.uk Website: www.epilepsy.org.uk

Extra Care Sheltered Housing
Tel: 01784 446100 (Hanover Housing Association)

Financial Assistance
Tel: 0845 6060 265 (Department for Work and Pensions - Social Security Office)

Gardens Tel: 01932 425686

Gas
Tel: 08457 884000 (National) Tel: 0800 111 999 (Gas Escapes Only)

Good Neighbours
Addlestone and Ottershaw - Tel: 01932 847345
New Haw and Woodham - Tel: 07855 680950
Chertsey - Tel: 01932 565146

Hairdressing - see Centres for Older People Tel: 01932 425868

Halls
Tel: 01932 425684

Health Centres
Crouch Oak Family Practice (Addlestone) - Tel: 01932 840123
Abbey Practice (Chertsey) - Tel: 01932 565655
Bridge Practice (Chertsey) - Tel: 01932 561199
Grove Medical Centre (Egham) - Tel: 01784 432191 or 01784 433159 (for appointments)
Runnymede Medical Practice (Englefield Green) - Tel: 01784 437671
Ottershaw Surgery (Ottershaw) - Tel: 01932 875001
Packers (Virginia Water) - Tel: 01344 842951
Staines Health Group (Staines) - Tel: 01784 465229/461712
Staines Health Centre (Staines) - Tel: 01784 456619 or 01784 883670
Knowle Green Surgery (Staines) - Tel: 01784 883654
Chertsey Lane Surgery (Staines) - Tel: 01784 454164
Hythe Medical Centre (Staines) - Tel: 01784 454965
Magnolia House (Sunningdale) - Tel: 01344 637800
Weybridge Health Centre (Weybridge) - Tel: 01932 853366

Heating -  See also Gas and Electricity
Gas -Tel: 08457 884000 (National)
Tel: 0800 111 999 (Gas Escapes Only)
Electricity - Freephone: 0800 096 9000 (Addlestone Area)
Tel: 0845 744 4555 (Egham Area)

Helplines
Abuse - Tel: 020 8765 7000; Freephone Helpline: 0808 808 8141 Mon - Fri 9am - 5pm
Email: enquiries@elderabuse.org.uk Website: www.elderabuse.org.uk
Alcoholism - Tel: 020 7403 0888
Email: enquiries@al-anonuk.org.uk Website: al-anonuk.org.uk

Help the Aged
Tel: 020 7278 1114 Textphone: 0800 269626 Senior Line - Tel: 0808 800 6565
Seniorline email: seniorline@hta.or.ug email: info@helptheaged.org.uk
Website: www.helptheaged.org.uk

H M Revenue and Customs Tel: 0845 366 7825

Holidays
Tourism for All UK - Tel: 0845 124 9971 email: info@tourismforall.org
Website: www.tourismforall.org
Age Concern Runnymede - Tel: 01932 566040
Tel: 01306 741500 (For Disabled)

Home Care Service Tel: 03456 009 009

Home Helps Tel: 01932 350194

Hospitals
Ashford Hospital - Tel: 01784 884488
St Peter's Hospital - Tel: 01932 872000
The Runnymede Hospital (Private Health Care) Tel: 01932 8778007
Weybridge Hospital - 01932 852931
Woking Community Hospital - 01483 715911

Housing Tel: 01932 425834

Housing Benefits Tel: 01932 425396

Huntington's Disease Tel: 020 7022 1950
West Surrey Branch - Tel: 01483 534947

Incontinence - see Continence Tel: 01932 722089

Inland Revenue - see H M Revenue and Customs Tel: 0845 366 7825

Keep Able (Shop) Tel: 01784 440044 Email: staines@keepable.co.uk

Leisure and Recreation Tel: 01932 425686

Leisure Centres
Addlestone Leisure Centre - Tel: 01932 858966
Egham Leisure Centre - Tel: 01784 437 695 Email: elc@runnymede.gov.uk

Libraries Tel: 03456 009 009

Meals on Wheels - see Community Meals Tel: 01932 425010

Medical Equipment and Nursing Aids Tel: 03456 009 009
Age Concern Runnymede Tel: 01932 566040
British Red Cross for Loan Equipment - Tel: 0870 24 24 250

Mental Health - see Rethink Tel: 01483 724244

Migraine
Tel: 01536 461333 Email: info@migraine.org.uk
Website: www.migraine.org.uk or www.migraine4kids.org.uk

Motor Neurone Disease
Tel: 08457 626262 (Helpline) Email: mndconnect@mndassociation.org
Website: www.mndassociation.org

Multiple Sclerosis
Tel: 0808 800 800 (Helpline) or 020 8438 0700
Email: info@mssociety.org.uk Website: www.mssociety.org.uk

Museum Egham Museum - Tel: 01784 434483

NHS Direct Tel 0845 4647 (24 hours)

NW Surrey Chest, Heart and Stroke Care Committee - also see Stroke
Tel: 01932 849591

Organisations for Physically Disabled People
Fordwater White Cane Club (For Blind People) - Tel: 01932 561943
Guide Dogs - Tel: 0118 983 5555
Recrodis (Social Club for Disabled People) - Tel: 01932 560670

Osteoporosis
Tel: 0845 450 2030 (Helpline) or 0845 130 3076
Email: info@nos.org.uk Website: www.nos.org.uk

Parkinson's Disease
Tel: 080 8800 0303 (Helpline) or 020 7931 8080 Website: www.parkinsons.org.uk

Parks
Victory Park (Addlestone) - Tel: 01932 852066
Recreation Ground (Chertsey) - Tel: 01932 560183
Heathervale Recreation Ground (New Haw) - Tel: 01932 352381
Memorial Fields (Ottershaw) -Tel: 01932 873646

Pensions
Tel: 0845 301 3011 Website: www.thepensionservice.gov.uk
Peterbus Tel: 01932 425687

Pets and Vets
RSPCA - Tel: 0300 1234 999 (Emergency Helpline) or Tel: 0300 123 0740
Cinnamon Trust - Tel: 01736 757900 Email: admin@cinnamon.org.uk

Podiatry Tel: 01932 570607

Police Tel: 0846 125 222 or in an Emergency Tel: 999

Post Offices
Addlestone (Tescos) - Tel: 01932 843325
Chertsey - Tel: 01932 564634
Chertsey - Tel: 01932 562395 (For any postal enquiries)
Egham - Tel: 01784 423008

Prescriptions
Addlestone & Ottershaw Good Neighbours - Tel: 01932 847345
Care in Egham & District - Tel: 01784 431031 (Between 9am – 1pm)
Chertsey Good Neighbours - Tel: 01932 565146
New Haw & Woodham Good Neighbours - Tel: 07855 680950
Age Concern Runnymede - 01932 566040

Publications
Tel: 020 8765 7200 Website: www.age.org.uk

Public Services
DVLA - Tel: 0870 240 0010
HM Revenue and Customs - Tel: 0845 366 7825 or 0845 366 7825
Register of Births, Deaths and Marriages - Tel: 01932 794700
Relate West Surrey - Tel: 01483 761839
Staines County Court - Tel: 01784 459175 or Minicom: V11 0191 478 1476
Surrey County Council - Tel: 03456 009 009

Railcards Tel: 08457 48 49 50 (24 hour)

RADAR
Tel: 020 7250 3222 Minicom: 020 7250 4110 Website: www.radar.org.uk

Recreation - see Leisure and Recreation Tel: 01932 425686

Red Cross Tel: 01483 5447860

Registrar of Births, Deaths and Marriages Tel: 01932 794700

Recycling Tel: 0800 052 0067

Refuse Tips
Lyne Lane (Lyne) - Tel: 01932 560271
Martyrs Lane (Woodham) - Tel: 01483 721119
Charlton Lane (Shepperton) - Tel: 01932 782792

Relate
Tel: 01483 761839 Email: info@relatewestsurrey.org.uk

Residential Care
Surrey County Council - Tel: 03456 009 009
Age Concern Runnymede - Tel: 01932 566040
Help the Aged - Tel: 020 7278 1114 Textphone: 0800 269626
Senior Line - Tel: 0808 800 6565 Seniorline email: seniorline@hta.org.uk email: info@helptheaged.org.uk Website: www.helptheaged.org.uk

Respite Care Tel: 03456 009 009

Rethink Tel: 01483 724244

Rivers
Floodline - Tel: 0845 988 1188
Pollution - Tel: 0800 807060 (24 hour hotline)

RSPCA
Tel: 0300 123 0740 or Emergency Helpline on 0300 1234 999

Runnymede Association of Voluntary Services Tel: 01932 571122

Runnymede Volunteer Bureau Tel: 01932 571122

Samaritans Tel: 01932 844444 (24 hour service) or 0845 7909090

Sheltered Housing and Extra Care Tel: 01932 425834

Social Information on Disability (SID)
Tel: 0800 0439395 Email: info@asksid.org.uk Website: www.asksid.org.uk

Shopping
Addlestone and Ottershaw Good Neighbours - Tel: 01932 847345
Care in Egham & District - Tel: 01784 431031 (Between 9am - 1pm)
Chertsey Good Neighbours - Tel: 01932 565146
New Haw & Woodham Good Neighbours - Tel: 07855 680950
Age Concern Runnymede - 01932 566040

Social Security - see Pensions
Tel: 0845 301 3011 Website: www.thepensionservice.gov.uk

Social Care (Social Services) Tel: 03456 009 009

Social Workers - see Social Care Tel: 03456 009 009

Spinal Injuries
Tel: 0845 67836 633 - Freephone Advice Line Tel: 0800 080 0501
Text: SIA 81025 Email: sia@spinal.co.uk Website: www.spinal.co.uk

Stroke
National Stroke Helpline - Tel: 0845 3033100 or 020 7566 0300
Email: info@stroke.org.uk Website: www.stroke.org.uk

Surrey Alcohol and Drug Advisory Service (SADAS)
Tel: 01483 590150 Email: info@sadas.org.uk

Surrey Association for Visual Impairment (SAVI)
Tel: 01372 377701 Minicom: 01372 361517
Email: info@sa-vi.org.uk Website: www.surreywebsight.org.uk

Surrey County Council Tel: 03456 009 009

Swimming Pools Tel: 01932 425686

Talk Tel: 01372 841003 Email: Talksurrey@tesco.net www.Talksurrey.org.uk

Talking Newspapers Tel: 01784 243242 Email: tnspelthorne@google.com

Theatres
The Leatherhead Theatre and Cinema - Tel: 01373 365141 Website: www.the-theatre.org
Richmond Theatre - Tel: 0870 060 6651 Website: www.richmondtheatre.net
Thames Royal - Tel: 01753 853888 Email: info@theatreroyalwindosor.co.uk Website: www.theatreroyalwindsor.co.uk
Yvonne Arnoud Theatre - Tel: 01483 440000
New Victoria Theatre - Tel: 0870 0606645 Email: boxoffice@theatreambassadors.com

Tourism for All - see also Holidays

Tourism for All UK - Tel: 0845 124 9971 email: info@tourismforall.org Website: www.tourismforall.org
Age Concern Runnymede - Tel: 01932 566040
Tel: 01306 741500 (For Disabled)

Transport - see also Bus Services, Coach & Railcards
Surrey Traveline: 0871 2002233
Tel: 0870 580 80 80 Website: www.nationalexpress.com
Tel: 08457 48 49 50 (24 hour) (Rail)

U3A
Tel: 01932 845330

Veterinary Surgeons
Runnymede Hill Veterinary Hospital - Tel: 01784 436367
Forest House Veterinary Group - Tel: 01784 434675
Willett House Veterinary Surgeons (Staines) - Tel: 01784 452048 (Feltham) - Tel: 020 8890 4066
The Corner House (Addlestone) - Tel: 01932 846223

Victim Support Scheme - see Crime
Tel: PC 1369 Maureen Ions 01932 205454 or 0845 1252222 General Police Line

Voluntary Association for Surrey Disabled Tel: 01306 741500

Voting
Tel: 01932 425650 Website: www.runnymede.gov.uk
Email: elections.services@runnymede.gov.uk

Walk-in-Centre 01932 826013

Walks and Trails Tel: 01932 425686

Water
Tel: 0845 782 333 Minicom: 01707 277149
Metered Bills: Tel: 0845 769 7985
Un-metered Bill: Tel: 0845 769 7982
Leak spotters: Tel: 0800 376 5325
Email: call.centre@3valleys.co.uk Bill - mybill@3valleys.co.uk
Website: www.3valleys.co.uk

Wheelchairs Tel: 03456 009 009
Age Concern Runnymede - Tel: 01932 566040
British Red Cross for Loan Equipment - Tel: 0870 24 24 250

Wills Tel: 01932 566040

Winter Fuel Payments Tel: 08459 151 515 Textphone: 08456 0156613
Website: www.thepensionservice.gov.uk

Women's Royal Voluntary Service (WRVS)
Tel: 01932 875055 or 07774 4126