These organisations deal with specific problems.

Abuse

Elder Abuse Response Helpline
This confidential helpline gives information about elder abuse and emotional support to anyone concerned about the abuse of an older person.

People can call the freephone number or write or e-mail Action on Elder Abuse. There is a response in English, Welsh and Asian.

Action on Elder Abuse, Astral House, 1268 London Road, London SW16 4ER
Tel: 020 8765 7000 Fax: 020 8679 4074 Freephone Helpline: 0808 808 8141
Monday to Friday 9.00am - 5.00pm. email: enquiries@elderabuse.org.uk
www.elderabuse.org.uk

Alcoholism
Al-Anon is worldwide and offers understanding and support for families and friends of problem drinkers, whether the alcoholic is still drinking or not.

Al Anon Family Groups UK & Eire, 61 Great Dover Street, London SE1 4YF
Tel: 020 7403 0888 Confidential Helpline daily 10.00am - 10.00 pm
email: enquiries@al-anonuk.org.uk www.al-anonuk.org.uk

Alateen, a part of Al-Anon, Offers help to young people aged 12 - 20 who are affected by someone else's drinking. For details of meetings throughout the UK and Eire. Call the Alateen Helpline on 020 7403 0888

Arthritis
Arthritis Care supports people with arthritis. It puts people with arthritis at the heart of the work by membership, involvement in all activities and to direct what the organisation does.

Arthritis Care, First Floor, 18 Stephenson Way, London NW1 2HD
Tel: 0844 8882111 (low rate number), Fax: 0207 380 6511
email: southengland@arthritiscare.org.uk or mail:
Freepost: RLZG-XKUC-ELAA 18 Stephenson Way, London NW1 2HD

Back Care
The Back Care/Moving and Handling Advisor in Runnymede is Pat Mitchell, at White Lodge Adult and Community Support Service on direct line 01932 577993, or mobile 07792 796202 or via email: pmitchell@whitelodgecentre.co.uk

Pat visits carers at home to advise them on safe moving and handling techniques to prevent back injury. She advises on the correct use of equipment and will give training for carers at home and through group sessions.

Cancer - Macmillan Cancer Support
Macmillan Cancer Support improves the lives of people affected by cancer with practical, medical, emotional and financial support and campaign for better cancer care.

Cancer Line: 0800 808 2020 Head Office: 020 7840 7840 Fax: 020 7840 7841
Email: cancerline@macmillan.org.uk www.macmillan.org.uk

Carers Support Runnymede (Registered Charity 1100317)
The Carers Support Worker provides a free, confidential and independent service to carers in Runnymede.

A carer is someone whose life is in some way affected because of the need to take responsibility for the care of a person who has a physical or learning disability, mental health problems, is elderly/frail or has a chronic/terminal illness.

Carers Support Workers provide advice, information, support and advocacy to carers. Training, social events and a newsletter are also provided for carers on a regular basis.

To find out more, make an appointment, or receive the newsletter - telephone or write to:
Carers Support Runnymede, Room 12a, The Runnymede Centre, Chertsey Road,
Addlestone, Surrey KT15 2EP
Tel: 01932 564446 Fax: 01932 568507
email: office@carerssupportrunnymede.org.uk

Contact the Elderly
'Contact the Elderly' groups organise gatherings for older people who live alone. One Sunday afternoon a month, volunteer drivers take a group of around 8 older people to a tea party at the home of a volunteer host. Each group visits a different home every month and spends a few hours in the company of friends, old and new.

The charity is intending to set up two groups in Runnymede - Chertsey and Addlestone and is actively seeking coordinators for both groups as well as volunteer drivers (one Sunday afternoon a month) and hosts (to host a tea party for around 8 elderly twice a year) in order to maintain and develop their work in the community. They would also be pleased to receive referrals concerning older people who would like to join in these afternoon outings.

For more information contact Julia Rivas on 01273 471132

Diabetes
Diabetes UK is the charity that cares for people with diabetes. Our mission is to improve the lives of people with diabetes and work towards a future without diabetes. With 180,000 members we are the largest patient body in Europe.

We fund up to £6.5 million every year of medical research, provide information and support to people with diabetes and campaign on their behalf. Our Careline provides confidential support and information on all aspects of diabetes.

Diabetes UK, 10 Parkway, London NW1 7AA Tel: 020 7424 1000
Tel: 0845 120 2960 Careline: Monday to Friday 9.00am - 5.00pm.
Fax: 020 7424 1001 Email: info@diabetes.org www.diabetes.org.uk

There is also a local group of Diabetes UK at Ashford & St. Peter's Hospital. The group meets on alternate months at St. Peter’s Hospital, Guildford Road, Chertsey. Matters of interest to people with diabetes are discussed and social occasions are held. Contact Pam Werham on 01932 563354 for details or see www.stpeters-diabetes.org.uk

Disabled
The Disabled Living Foundation (DLF) is a national charity helping over 30,000 older and disabled people each year find equipment solutions to enable them to live more independently. The advice and information is free to the public through its Helpline which is open 10.00am - 4.00pm Monday to Friday.

The DLF also offers a range of different training courses designed to meet the needs of health and social services staff, advisors, equipment suppliers and carers.

Disabled Living Foundation, 380/384 Harrow Road, London W9 2HU
Tel: 020 7289 6111 Helpline 0845 130 9177
Fax: 020 7266 2922 Textphone: 020 7432 8009
Email: info@dlf.org.uk www.dlf.org.uk

Drug and Alcohol Users
SADAS provides advice for drug, alcohol and solvent/volatile substance users, and for those experiencing problems with or dependence on prescribed medicine (eg tranquillisers). SADAS also provides advice for anyone needing information on substance misuse, or local or national services.

Surrey Alcohol and Drug Advisory Service (SADAS), 14 Jenner Road, Guildford GU1 3PL
Tel: 01483 590150 Fax: 01483 590160 email: info@sadas.org.uk

Dysphasia - TALK - Supporting Recoverers After Stroke
Registered Charity No: 1072526

DYSPHASIA is a devastating residual effect of a stroke both for the patient/recoverer and their families/carers. Lack of confidence and frustration often result but TALK offers practical therapeutic help in stimulating speech and word finding in a supportive environment.

Jane Langley, Coordinator 01372 841003 Mobile: 07876 740 530
Email: Talksurrey@tesco.net www.Talksurrey.org.uk

Epilepsy
Epilepsy Action is the leading representative organisation for epilepsy in the UK, with around 16,000 members. Epilepsy Action helps over 731,000 people every year through its range of services including its Advice & Information Centre, Branch network and Accredited Volunteer Scheme.

Epilepsy Action, New Anstey House, Gate Way Drive, Yeadon, Leeds, LS19 7XY
Tel: 0113 210 8800 Fax 0113 391 0300
Freephone Helpline Tel: 0808 800 5050
Freepost: Freepost LS 0995 Leeds LS19 7YY
email: epiliepsy@epilepsy.org.uk
www.epilepsy.org.uk
Mon - Thurs 9.00am - 4.30pm Fri 9.00am - 4.00pm

Help the Aged
207 - 221 Pentonville Road, London N1 9UZ
Tel: 020 7278 1114 Fax: 020 7278 1116
Textphone: 0800 269626 e-mail:info@helptheaged.org.uk.
www.helptheaged.org.uk
SeniorLine: Freephone 0808 800 6565 for SeniorLine only
Email: seniorline@hta.org.uk

Huntington's Disease Association
Neurosupport Centre
Norton Street, Liverpool L3 8LR
Tel: 020 7022 1950
Email: info@hda.org.uk www.hda.org.uk

West Surrey Branch
5 Ennismore Avenue, Guildford
Tel/Fax: 0151 298 3298

Keep Able
Keep Able is the UK's leading supplier of mobility equipment and products for improving independence at home. They also supply and fit complete level access showers at very competitive prices. If you cannot visit the showroom, home visits by their product advisors can be arranged for larger items. Ask for a free colour brochure and mail order catalogue.

Keep Able can now offer clinics for the following services:

Chiropodist, Podiatrist, Orthodontist, Chiropractor, Osteopath, Physiotherapist, Occupational Therapist, Continence Adviser, Life Therapist, Acupuncturist, Massage Therapist, Manicurist/Pedicurist, Wheelchair Adviser, Hoisting Advisor, Hypnotherapist, Reflexologist. Contact the shop for details on 01784 440044

(Shop) 11 - 17 Kingston Road, Staines, Middlesex TW18 4QX
Tel: 01784 440044 Fax: 01784 449900 Email: staines@keepable.co.uk

Lung Disease
One person in seven in the UK is affected by a lung disease. Whether it’s mild asthma or lung cancer, the British Lung Foundation is here for every one of them.

We support people affected by lung disease through our activities, including Breathe Easy, and our nationwide support network. We work for positive change in lung health. We do this by campaigning, raising awareness and funding world class research.

Helpline: 08458 50 50 20 or email enquiries@blf-uk.org

British Lung Foundation, 73 - 75 Goswell Road, London EC1V 7ER
Tel: 020 7688 5570 Fax: 020 7688 5556 www.lunguk.org

Mental Health
Mental illness can be described as an interruption of a person's usual thought processes, how they feel and behave. Mental health problems can be common - at any stressful period in life. If you need support with your caring of a loved one, come and meet others who have similar needs. Share what you have experienced too. Contact the Corner House.

Rethink, Runnymede Mental Health Carers' Group, Corner House,
2 Courtney Road, Woking, GU21 5HQ
Tel: 01483 757461 Fax: 01483 767944 Email: info@cornerhousewoking.org.uk

Migraine
Subscription to the association is £10.00 per annum for a Standard Membership and £15.00 per annum for Enhanced Membership.

Migraine Action Association, 27 East Street, Leicester LE1 6NB Tel: 0116 275 8317
www.migraine.org.uk and www.migraine4kids.org.uk

Motor Neurone Disease (MND)
MND is a rapidly progressive, fatal disease. Around 5,000 people in this country currently have MND. With no cure, half can die within 14 months of diagnosis. MND Association runs a free equipment loan service, financial support and a national Helpline. It funds 15 Care Centres, and over 95 volunteer-run branches and support groups. The charity operates a Regional Care Development Advisers network to offer support, advice and information to people living with MND and also to help train Health and Social Care Professionals.

The Motor Neurone Disease Association, David Niven House, 10 - 15 Notre Dame Mews, Northampton NN1 2PR.
Helpline: 08457 626262
www.mndassociation.org
Email: mndconnect@mndassociaton.org

Multiple Sclerosis
Specialist staff and trained volunteers are available Monday to Friday 9.00am - 9.00pm.
General enquiries, call: 020 8438 0799 Monday to Friday 10.00am - 3.00pm.

Multiple Sclerosis Society, MS National Centre, 372 Edgware Road, Cricklewood,
London NW2 6ND Tel: 020 8438 0700 Fax: 020 8438 0701
Freefone Helpline: 0808 800 8000
Email: info@mssociety.org.uk www.mssociety.org.uk

NHS Direct 0845 4647 - 24 hours
NHS Direct is a 24-hour, nurse-led helpline providing confidential healthcare advice and information on what to do if you’re feeling ill or have non-serious health problems.

Osteoporosis
Independent organisation with specialist medical advisors, aiming to provide support for people at risk of osteoporosis, further vital research and raise awareness of this bone disease.

National Osteoporosis Society, Camerton, Bath BA2 0PJ
Tel: 01761 471771/0845 130 3076
Monday to Thursday 9.00am - 4.30pm
Helpline: 01761 472721/0845 450 0230 Monday to Friday 9.00am - 5.00pm
Email: info@nos.org.uk www.nos.org.uk

Parkinson's Disease
Parkinson's disease Society, 215 Vauxhall Bridge Road, London SW1V 1EJ
Tel: 020 7931 8080 Helpline: 080 8800 0303 Monday to Friday 9.30am - 5.30pm
Fax: 020 7233 9908 www.parkinsons.org.uk

Physical Disability
RADAR is a national disability network for organisations of and for disabled people, working to support the disability lobby and create an environment in which disability organisations can effectively campaign.

Open Monday to Friday 9.00am - 5.00pm - RADAR also administers the National Key Scheme (NKS) to offer independent entrance to some 8,000 accessible public toilets - please contact them for more information.

RADAR keys can be purchased from Community Services Section, Runnymede Borough Council, Civic Centre, Station Road, Addlestone or Fordwater Road, Chertsey. Tel 01932 425865 and from Age Concern Runnymede, The Orchard, Chertsey. Tel: 01932 566040.

RADAR, 12 City Forum, 250 City Road, London EC1V 8AF
Tel: 020 7250 3222 Fax: 020 7250 0212
Minicom 020 7250 4119 www.radar.org.uk

Spinal Injuries
The Spinal Injuries Association (SIA) founded in 1974, has grown into a national organisation offering expertise and help to people paralysed through spinal cordinjury. SIA's philosophy is to help people help themselves.

Spinal Injuries Association, SIA House, 2 Trueman Place, Oldbrook, Milton Keynes MK6 2HH
Tel: 08456 78 6633 Freephone Advice line: 0800 980 0501
Text the Advice Line by typing SIA and your enquiry to txt 81025
Fax: 0845 070 6911 Email: sia@spinal.co.uk www.spinal.co.uk

Stroke
The Stroke Association, 29 Hollingworth Court, Turkey Mill, Ashford Road, Maidstone, Kent ME14 5PP Registered Charity No: 211015
Tel: 01622 351969 National Stroke Helpline Tel: 0845 30 33 100
Email: info@stroke.org.uk www.stroke.org.uk

The Stroke Association is the only national charity dealing with stroke in people of all ages. There are stroke clubs (currently around 500) and support to families through each stage of a stroke. They offer a one off welfare grant for which an application must be made by a professional, such as GP, social worker or physiotherapist. Their Stroke Information Service is delivered through a dedicated helpline, including a multilingual service, emails and letters. The free quarterly magazine Stroke News, leaflets, fact sheets and resource sheets can all downloaded free of charge from the Information section of www.stroke.org.uk