Privacy Statement

As a Local Authority, Runnymede Borough Council collect, hold and processes a considerable amount of information, including personal information about the residents it serves, to allow it to provide services effectively.


The Council recognises that this information is important to our residents. As such, it takes seriously its responsibilities to ensure that any personal information it collects and uses is done so proportionately, correctly and safely.


For more information about what is personal data please see the Information Commissioner’s website

Runnymede Borough Council will use your personal data for a limited number of purposes, and at all times within the rules set out in the Data Protection Act 1998.

We will process personal data for the following purposes:


For the purpose to which you provided the information 


To allow the Council to be able to communicate and provide services appropriate to your needs


To ensure that the Council meets its legal requirements, including obligations imposed under the Race Relations Act and Health and Safety Acts


Where necessary for the Council’s Law Enforcement functions, e.g. licensing, planning enforcement etc, where Runnymede Borough Council is legally obliged to undertake such processing


Where the processing is necessary for Runnymede Borough Council to comply with its legal obligations, e.g. for the prevention and/or detection of crime


To process financial transactions including payments and benefits involving Runnymede Borough Council, or where Runnymede Borough Council is acting on behalf of other government bodies e.g. Department for Works and Pensions


Where you have consented to the processing


Where necessary to protect individuals from harm or injury


Where otherwise permitted under the Data Protection Act 1998, e.g. disclosure to comply with legal obligations. For further information please refer to the Information Commissioner’s website


Runnymede Borough Council may also use your personal data, after it has been anonymised, to allow the statistical analysis of data to allow the Council to effectively target and plan the provision of services.


Using your personal data:

In deciding what personal data to collect, hold and use, the Council is committed to ensuring that it will:-


Recognise that any personal data handled by Runnymede Borough Council is held on behalf of that person and that we ensure we respect that responsibility


Adopt and maintain high standards in respect of handling and use of that personal data


Only collect, hold and use personal data where it is necessary and proportionate to do so


Securely delete any personal data when no longer needed


Keep your personal data secure and safe


Not unnecessarily and without good reason, infringe the privacy of Runnymede residents

Consider and address the privacy risks first when planning to use or hold personal information in new ways, such as when introducing new systems


Be open with individuals about how we use their information and who we give it to


Make it easy for individuals to access and correct their personal information


Ensure that there is effective safeguards and systems in place to make sure personal information is kept securely and does not fall into the wrong hands


Provide training to staff who handle personal information and treat it as a disciplinary matter if they misuse or don’t look after personal information properly


Put appropriate financial and human resources into looking after personal information to make sure we can live up to our promises


Regularly check that we are living up to our promises and report on how we are doing


The Council may disclose personal data to third parties, but only where it is necessary, either to comply with a legal obligation, or where permitted under the Data Protection Act e.g. where the disclosure is necessary for the purposes of the prevention and/or the detection of crime, or where it is necessary to a third party working for or on behalf of the Council.


The Council will strive to ensure that any personal data in its care will be kept safe and that where your information is disclosed to a third party, Runnymede Borough Council will seek to ensure that the third party has sufficient systems and procedures in place to prevent the loss of personal data.

Where the Council seeks to disclose sensitive personal data, such as medical details, to third parties, we will do so only with your prior express consent or where we are legally required to do so.

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